Cancellation and Refund Policy
Last updated: 4 August 2026
This policy explains when you may request a cancellation or refund for HEGFIN Academy programmes. Please read it carefully before making a payment.
Refund window
- You may appeal for a cancellation or refund within 1 week of payment or admission confirmation, whichever is earlier for your batch.
- After 1 week, refund requests are not accepted.
Before making a payment
Review the current syllabus, learning mode, schedule, fees and eligibility. Ask the admissions team to clarify anything you do not understand before paying.
How to request a cancellation
Submit the request within the 1-week window from the same phone number or email used for admission. Include the student name, programme, batch, payment reference and reason for the request. A request is received only after written acknowledgement from HEGFIN Academy.
How requests are reviewed
- Whether the request was made within the 1-week refund window.
- Whether the batch has started or a seat has been reserved.
- Whether classes, recordings, software access or materials were provided.
- Any mandatory rights available under applicable law.
Approved refunds
If a refund is approved within the eligible window, it will normally be returned through the original payment method or another verified method. Bank or payment processing time is outside HEGFIN’s direct control.
Programme changes by HEGFIN
If HEGFIN cancels a programme and cannot provide a reasonable alternative, affected students will be informed of the available remedy, which may include transfer, credit or refund as applicable.
Contact
Contact +91 74831 83312, email support@hegfinsacademy.com, or visit 3rd Floor, Al Rahba Centre, Plaza, Nellikai Rd, near SBI Bank, Bunder, Mangaluru, Karnataka 575001.